
Policies
Our policies are proudly accessible here for both current and prospective families, reflecting our commitment to transparency, safety, and quality care. They set out the standards we uphold every day at Belford Oaks and form part of the strong governance and practices that contributed to our Exceeding Rating under the National Quality Standard (NQS), as assessed by ACECQA.
If you’d like clarification on how specific policies are put into practice, or if you have feedback, concerns, or suggestions, we welcome you to reach out. Please contact our Centre Director via info@belfordoaks.org.au or 9859 7148, or speak directly with our team at the centre. Your questions and insights are important to us – we’re here to listen and continuously improve together.
Quality Area 1 – Educational Program and Practice
Quality Area 2 – Children’s Health and Safety
- QA2 – Acceptance and Refusal of Authorisations v1.0
- QA2 – Administration of First Aid v1.2
- QA2 – Administration of Medication v1.1
- QA2 – Anaphylaxis and Allergic Reactions v1.2
- QA2 – Asthma Management v1.3
- QA2 – Child Safe Environment and Wellbeing v3.0
- QA2 – Dealing with Infectious Diseases v1.6
- QA2 – Dealing with Medical Conditions v1.2
- QA2 – Delivery and Collection of Children v1.1
- QA2 – Diabetes v1.2
- QA2 – Emergency and Evacuation v1.7
- QA2 – Epilepsy and Seizures v1.2
- QA2 – eSafety for Children v1.4
- QA2 – Excursions, Regular Outings and Service Events v1.1
- QA2 – Family Violence Support v1.3
- QA2 – Food Safety v1.1
- QA2 – Hygiene v1.1
- QA2 – Incident, Injury, Trauma and Illness v1.3
- QA2 – In-Nature Program v1.0
- QA2 – Mental Health and Wellbeing v1.1
- QA2 – Nutrition Oral Health and Active Play v1.1
- QA2 – Road Safety Education and Safe Transport v1.4
- QA2 – Sleep and Rest v1.2
- QA2 – Sun Protection v1.3
- Tobacco, E-Cigarettes, Vapes, Alcohol and Other Drugs – currently being authorised
- QA2 – Supervision of Children v1.0
- QA2 – Water-Safety v1.0
Quality Area 3 – Physical Environment
Quality Area 4 – Staffing Arrangements
- QA4 – Code of Conduct Policy v1.5
- QA4 – Determining Responsible Person v1.3
- QA4 – Participation of Volunteers and Students v1.2
- QA4 – Staffing v1.2
Quality Area 5 – Relationships with Children
Quality Area 6 – Collaborative Partnerships with Families and Communities
Quality Area 7 – Governance and Leadership
- QA7 – Compliments and Complaints v1.2
- QA7 – Fees – Long Day Care v1.2
- QA7 – Governance and Management of the Service v1.2
- Occupational Violence and Aggression – currently being authorised
- QA7 – Prevention of Harassment And Bullying v1.0
- QA7 – Privacy and Confidentiality v1.7.1
- QA7 – Safe Use of Digital Technologies and Online Environments v2.0
- QA7 – Staff Grievances and Dispute Resolution v1.0
- Staff Recruitment – currently being authorised
- Whistleblower – currently being authorised
For further clarity on any term used throughout the policies, please refer to BOCCC – Definitions Overview.

